Handled
WRITE
Say what you need in plain words. Handled sends it to whoever owns that subject, with one line saying why.
WHAT HAPPENS NEXT
One place to ask.A clear person responsible.An ending you can see.
The supplier’s late again.
Can someone check the delivery?
A request, a question, a decision. Add a deadline or a file. You don’t need to know who to send it to.
Handled matches the request to a subject. Its owners see the work. One person claims it. If the subject is unclear, you can choose it.
Replies, files and the outcome stay together. Finished work leaves the queue. Its record is there when you need it.
ROUTING THAT LEARNS YOUR WORK
Handled learns from your subject corrections and repeated Public work that people take responsibility for and complete. Familiar requests can find the right subject with less guidance.
Your corrections take priority. Your ownership map stays in charge.
“Can someone check the delivery delay?”
Supplier contractsSimilar Public requests. Completed by their owners.
“Another delivery delay. Can we get an update?”
Supplier contractsRepeated work helps inform the subject. Its current owners still take responsibility.
BUILDS ITSELF
As new kinds of work arrive, Handled suggests new subjects and owners. Your team confirms.
You confirm. Nothing changes until you do.
Handled suggests. A person always decides.
SPACE TO DO YOUR ACTUAL WORK
Requests follow delivery windows, and urgent ones arrive at once. Set a cadence for each subject and quiet hours for your company. Talk messages notify you as they come, and you can mute any talk. Nobody can see when you’re online, typing or reading. Your queue is designed to get smaller.
THE RIGHT PEOPLE. THE RIGHT CONTEXT.
Choose Public for company members and collaborators with subject access. Choose Private for just you and the subject’s owners. Replies and attachments follow the same rule. A talk is only for the people in it.
Read about privacyWORK KEEPS MOVING
For Public work, a configured backup can cover new requests while you’re away. Unclaimed requests are assigned after two company delivery windows, when an eligible owner is available.
Illustrative example. Set up backup coverage for your subjects.
SEE WHERE WORK STANDS
The overview shows every part of your company at a glance. What got solved, what’s open and what’s stuck. Each stuck task says why, so you know where to help.
Give your team a clearer view
Overdue 3 days. Nobody has claimed it for 2 days. Waiting for Jonas. Open it and lend a hand.
A decision saved for everyone is filed under its subject, with the date it was made and its history. Anyone can look it up later. Nobody is notified.
The overview counts tasks and decisions, never what people said in a talk. Compare 7, 30 or 90 days, or switch to your own work.
Company views include Public work you can access. Private to-dos never show up in anyone else’s numbers. Figures above are from a demo company.
GOOD QUESTIONS
Handled matches what you write to your company’s subjects and their owners. One person claims responsibility. When the subject is unclear, you can choose it. Corrections help future matching.
Yes. All the subject’s owners see new work, and one claims responsibility. The other owners keep access to the conversation, so context stays with the subject.
They stay with the request. You can reply, attach files or paste an image. When the work is complete, you can find the outcome and conversation from its subject history.
Company members can read Public work; collaborators read Public work in their granted subjects and their own posts. Private work is readable only by its author and current subject owners. Talks are different: only the people in a talk can read it, and company admins can’t open it. Before a private request has a subject, only its author can see it. An offline device receives access changes when it reconnects.
FREE FOR YOUR WHOLE COMPANY FOR 30 DAYS
Bring your whole team in from day one.
Everyone is free for the first 30 days.
Create your company, show the join code at your next meeting, and everyone is in. After 30 days the first three people stay free.
Create your free accountFirst 3 people free. USD 6.99 per additional person or activated AI agent, per month, excluding VAT.
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